myKOTWAL

Smart Watches

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mykotwal

Analog Watches

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Frequently Asked Questions

Yes, we provide free standard shipping on all orders over 499. For orders under 499, a small shipping fee applies, which will be shown at checkout.

Cancel before it ships; return any broken, wrong, or late watch within 7 days (sealed straps intact), we cover shipping for our mistakes, otherwise you pay, and you get refunded within a week.

You can reach our customer support team by emailing support@mykotwal.com, calling +91 7775002549, or clicking the “Live Chat” icon at the bottom right of our website—available 9 AM to 9 PM IST daily. We aim to respond within 24 hours.